Help!

Follow these steps for emergencies:

  1. Take a deep breath.
  2. Write down the last things you did immediately before the disaster. Try to remember as much as you can and be as detailed as possible. Include any information from error messages if you can remember.
  3. Call 847.675.3513.

For all non-emergencies, please call 847.675.3513 during normal business hours.

CorePatrolSM Proactive Service

Four years ago Core Computing introduced CoreCare® to our customers. CoreCare® revolutionized our service to you by fixing computer problems almost immediately.

Today, we're introducing another new, equally revolutionary, service. CorePatrolsm makes it possible to fix a problem BEFORE it interrupts your work.

CorePatrol

In addition, this service generates regular reports for many common issues that could lead to costly business interruptions. These reports detect and alert Core Computing when an incident occurs in real time. When we receive an email alert, one of our technicians either fixes the issue immediately or contacts you to discuss your options.

Key monitored functions include:

  • Available drive space — With today's large drives, we often forget to check how much free space we have. With CorePatrolsm, we'll know. We can even customize this function to match your industry standards;
  • Power On Self Tests (POST) failure — See only a grey screen when you start up, or nothing at all? Our tests will know about this issue before you see anything at all.
  • Laptop battery check — Batteries can fail even when the machines it is turned off or has no power source. We'll let you know when it's time to swap out, or recharge.
  • RAM chip monitoring — RAM (memory) can malfunction. We'll catch the problem before you do.
  • Time Machine monitoring — Backup is critical. Do you know when your Time Machine has failed? We will.

This is just a small example of our monitoring capabilities. This new tool, providing live monitoring, report evaluation, and transparent intervention, will be fee-based. Now, for only $10/month/machine, you will receive personalized attention and quick intervention. Other companies charge more than twice that price for a shorter list of services.

To sign up, or for more information, please call 847-675-3513 or This email address is being protected from spambots. You need JavaScript enabled to view it. us.

 

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