Pam Lefkowitz

Pam Lefkowitz has over 20 years of computer experience. The journey has taken her from beta testing modems to opening her own consulting company in 1996. Pam’s expertise in server technology, network design and integration, business continuity, and general computer support is top-quality and has won her clients of all sizes – from large enterprise environments – such as Motorola and Abbott Labs – to smaller businesses. Pam's attention to detail and unyielding ethics has made for a loyal customer base that look at Pam more as a business partner than as a consultant.

She is considered to be one of the top consultants in the country, frequently fielding support calls for OS X Server and general Macintosh support from clients and peers around the US and Canada. She is fondly known by colleagues world-wide for coining the phrase, "It's Always DNS"^®.

Pam was among the first 10 consultants in the country to achieve OS X certification from Apple Computer and was the first female in the US to receive that designation. She currently holds Apple Certified Technical Coordinator certifications for all iterations of the Mac OS, all lower levels of Mac OS X certification and has achieved Apple Certified System Administrator certifications for every version of the Mac OS since 10.2. She is among the top consultants in the country and personally holds more OS X Certifications than all but a few people in the world. She is a member of the Apple Consultants Network and, because of her knowledge and her achievements, has been invited by Apple to serve on the organization's Advisory Council. 

Beginning: Apple Certified Support Professional

ACSP verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and support multiple users with essential Mac OS X capabilities. ACSP certification is designed for the help desk professional, technical coordinator or power-user who supports Mac OS X users, manages networks or provides technical support for the Mac in your organization.

Intermediate: Apple Certified Technical Coordinator

ACTC certification builds on ACSP, and verifies a foundation in Mac OS X and Mac OS X Server core functionality and an ability to configure key services and perform basic troubleshooting on Mac OS X and Mac OS X Server. ACTC certification is intended for Mac OS X technical coordinators and entry-level system administrators who maintain small-to-medium networks of computers using Mac OS X Server. This certification addresses both the support of Mac OS X clients and the core functionality and use of Mac OS X Server.

Advanced/Specialized: Apple Certified Specialist

ACS certifications all require ACTC certification as a foundation, and build on that knowledge. ACS certifications are intended for advanced technical professionals who specialize in a specific area of systems administration:

• ACS - Deployment: verifies the ability to deploy and manage Mac OS X computers and software through the creation of installation packages and system images and the configuration of services including NetBoot and Software Update.
• ACS - Directory Services: verifies the ability to configure Mac OS X computers to access directory servers as well as configure the Open Directory service on Mac OS X Server to provide user accounts and authentication for Macintosh and Windows computers.
• ACS - Security and Mobility: verifies the ability to configure Mac OS X Server to provide secure access to a private network, allowing select mobile devices controlled access to internal services.

Advanced: Apple Certified System Administrator

ACSA certification verifies an in-depth knowledge of Apple technical architecture and an ability to install and configure machines; architect and maintain networks; enable, customize, tune, and troubleshoot a wide range of services; and integrate Mac OS X, Mac OS X Server, and other Apple technologies within a multi-platform networked environment. ACSA certification is intended for full-time professional system administrators and engineers who manage medium-to-large networks of systems in complex multi-platform deployments.